Contact Us

📍 Address: 1942 Broadway Street, Boulder, Colorado 80302, United States.

📞 Phone: +1 (970) 516 7651

✉️ Customer Support Email: hello@chinlit.store

🌐 Website: https://chinlit.store

⏱   Response time:  24–48 business hours

Customer Service Hours

  • Monday – Friday: 8:00 AM – 5:00 PM (EST)
  • Saturday: 10:00 AM – 5:00 PM (EST)
  • Sunday: Closed

Response Time

We aim to reply to all customer inquiries within 24–48 business hours. During periods of high demand, responses may take slightly longer, and we appreciate your patience.

How We Can Help

Our customer support team is available to assist with a variety of inquiries, including:

  • Order status and shipment tracking
  • Shipping and delivery information
  • Returns, exchanges, and refund requests
  • Product details and purchasing guidance
  • General questions about our store or policies

Customer satisfaction remains a priority at CHINLIT. We are committed to providing responsive support, transparent policies, and a shopping experience that customers can rely on from start to finish.